Resolved -
This issue has been resolved. The slowdown was caused by a very high volume of events and increased traffic on the current usage endpoint, coming from one customer on the US cluster. The team scaled the service within seconds of detecting the issue, and API performance has since returned to normal levels.
Nov 3, 20:48 UTC
Update -
We are continuing to investigate this issue.
Nov 3, 20:44 UTC
Investigating -
We’re currently experiencing slower-than-usual API response times due to a surge in incoming requests. Our engineering team is actively scaling the infrastructure to restore normal performance and investigating the root-cause.
Nov 3, 20:17 UTC